Cancellation Policy

Less than 48 hours, $100 cancellation fee

Life can be hectic sometimes. We understand that plans change and as a result, you may need to reschedule or even cancel your scheduled cleaning appointment. We appreciate as much advance notice as possible so we can give a neighbour Higher Quality Cleaning.

A $100 cancellation fee will be charged under the following conditions

a) You reschedule or cancel less than 48 hours before scheduled service

b) We are unable to gain access to your home at the scheduled time of service (lockout)

If you need to cancel or reschedule your booking, please use our online booking portal. You can also contact us if you need assistance with rescheduling or cancelling your service.